Monday, November 26, 2007

DIRECTV Removes TiVo From Our House

Before I returned to my family's home in LA for Thanksgiving, my Dad apparently got a call from DIRECTV letting him know that in order to continue receiving service and newer HD content, they would need to replace his dish and receiver. So, without providing any more information or options, they came out to our home and did so.

In the process, DIRECTV did something pretty sly -- they sneakily kicked his TiVo to the curb.

I love TiVo. They're sorta the Apple of the DVR -- pretty, friendly, and easy to use. I bought my parents their first TiVo 6 years ago after owning and loving one of my own. They loved it too, and bought more newer ones over the years -- including a DIRECTV receiver with TiVo software.

At some point, DIRECTV figured it would be cheaper to bundle their own software instead of offering TiVo. That's fine and well. But to come into our home and replace it without even telling us in advance that that was what they would be doing? Shady.

There have been news articles that DIRECTV has extended support for TiVo, and that new TiVo-enabled models will even be released in the future. So I'm not quite sure what's really going on -- but now you've heard my family's experience from the front lines.

Poor TiVo. RIP.

1 comment:

Bonnie said...

boy, are you ever right, adam!!!!

we've been had!